Make a Referral with Confidence

A streamlined, secure intake process for Support Coordinators, LACs, Allied Health clinicians, and authorised family referrers. We acknowledge all referrals within 24 business hours.

Intake Protocol

Our Referral & Intake Standards

We know that your reputation as a referrer relies on provider responsiveness, clinical integrity, and participant safety.

24-Hour Intake Response

Every referral submitted online receives an immediate reference tracking code and a personal follow-up from our intake team within one business day.

Privacy-First Information Handling

We never collect sensitive medical or diagnostic details through public online forms. Initial intake collects broad support needs; detailed clinical profiles are gathered securely post-consent.

NDIS Price Guide Alignment

All services are delivered strictly in accordance with current NDIS Price Limits. No hidden surcharges, establishment fees, or exit penalties.

Prefer Direct Email or Phone?

If you have an existing referral pack or documentation ready to submit:

Referrals Desk: referrals@silverspringscare.com.au

Intake Phone: 1300 772 273

Coverage: Melbourne Metropolitan, Geelong & Surrounding Victorian Regions

Lodge an NDIS Referral

Complete the fields below. A confirmation email and reference number will be issued upon lodgement.

1. Referrer Information

Referrer Full Name *

Organisation / Agency

Your Professional Role *

Referrer Contact Phone *

Referrer Work Email *

2. Participant & Support Requirements

Participant Name or Initial *

Preferred Location / Suburb *

Preferred Contact Pathway *

Participant / Family Phone or Email

Support Categories Requested (Select all that apply):

Assistance with Daily Life & Personal Care Community, Social & Civic Participation Supported Independent Living (SIL) Short-Term Accommodation (STA / Respite) Capacity Building & Life Skills Mentoring Support Coordination Guidance

Brief Referral Summary or Key Goals Please do not submit sensitive medical diagnoses via this form. Detailed clinical profiles will be requested securely during formal intake.

Participant Consent Confirmation *: I confirm that the participant or their legally appointed decision-maker has given consent for their details to be shared with Silver Springs Care for the purpose of exploring disability support services.